Warranty & Product registration
Although child restraint systems undergo testing and evaluation, it is possible that a child restraint could be recalled.
In case of a recall, we can reach you only if we have your name and address, so please fill in the registration form to be on our recall list.
In order to properly register your child restraint system, you will need to provide us your product details. This information is printed on the registration card and can also be found on a white label located on the back of the child restraint system. For help on where to locate the information about your product, see the images below.
We guarantee that our products have been manufactured in accordance with the strictest global safety standards, and meet the highest levels of quality. In order to ensure your warranty, we ask that you register your product. In the event of a warranty claim, please contact us.
Where to find the traceability sticker?
Product registration
Car Seat & Stroller
For the Doona Car Seat & Stroller we provide a 2-year warranty against manufacturing or material defects. The warranty period is effective from the day of purchase.
The warranty covers Doona car seats and strollers that have been handled properly and sent to us in good condition.
Liki Trike
For the Liki Trike, we provide a 1-year warranty against manufacturing or material defects. The warranty period is effective from the day of purchase.
The Warranty covers Liki Trikes that have been handled properly and have been sent to us in good condition.
Accessories
For the accessories listed below, we provide a 1-year warranty against manufacturing or material defects. The warranty period is effective from the day of purchase.
The warranty covers accessories that have been handled properly and have been sent to us in good condition.
Doona Car Seat & Stroller accessories
LATCH Base
Doona Rain Cover
Doona Travel Bag
Padded Travel Bag
Snap-on Storage
360 Protection
Essentials Bag
All-Day Bag
Insect Net
Sunshade Extension
Wheel Covers
Vehicle Seat Protector
Footmuff
Winter Cover
Liki Trike accessories
Travel Bag
Premium Storage Bag
Rain Cover
Cup Holder
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Any questions? Check out our FAQs and
help center
Any questions? Check out our FAQs and help center